Terms and conditions

The clauses listed below govern the terms of use of the web portals www.condeshotels.com, www.condesdebarcelona.com, www.hotelcondesdebarcelona.com, www.condesdebarcelona.cat, www.hotelespanya.com, www.restaurantlasarte.com, www.loidi.com, www.cateringmartinberasategui.com and www.monument-hotel.com of HOTEL MONUMENT BARCELONA 2015 SLU (hereinafter known as the Portal).

The expression “user” includes any individual accessing the Portal either directly or from any other website.

The following general terms govern the use of the Portal:

1.- GENERAL

The services offered by HOTEL MONUMENT BARCELONA 2015 SLU on this website are governed by the clauses contained in these terms (regardless of any other legal notices and terms given in the Portal).

HOTEL MONUMENT BARCELONA 2015 SLU reserves the right to fully or partially modify these general terms and any new terms shall be applicable as of the time they are included on the site.

2.- IDENTIFICATION AND NAME OF THE SERVICE PROVIDER

HOTEL MONUMENT BARCELONA 2015 SLU, with CIF (Tax ID) B66516931 and registered offices at Passeig de Gràcia 75, 08008 Barcelona, listed on the Companies Register of Barcelona under Volume 44878, Folio 223, Page B-470.135, Listing 1, renders its services over the internet on the websites www.condeshotels.com, www.condesdebarcelona.com, www.hotelcondesdebarcelona.com, www.condesdebarcelona.cat, www.hotelespanya.com, www.restaurantlasarte.com, www.loidi.com, www.cateringmartinberasategui.com and www.monument-hotel.com.

Users may contact the offices of our company located at the aforementioned address or at the e-mail address informatica@condesdebarcelona.com with any queries, suggestions or recommendations.

3.- CONDITIONS FOR USER ACCESS

Users must use the information contained on this website exclusively for the purposes of the Portal, more specifically for the purpose of obtaining information on the services offered and to make suggestions, and not to directly or indirectly undertake any form of commercial operation that differs to the authorised uses.

Users of the website shall be entitled to unlimited, free access to the public information it contains, although HOTEL MONUMENT BARCELONA 2015 SLU reserves the right to restrict access by its customers to certain sections and services of the Portal.

4.- INTELLECTUAL AND INDUSTRIAL PROPERTY

The rights relating to industrial and intellectual property (including, but not limited to trade marks, logos, texts, photographs, icons, images, etc., as well as the graphic design, source code and other software elements contained on this website) are the property of HOTEL MONUMENT BARCELONA 2015 SLU or of any other organisation that may offer information via the Portal. They are, therefore, subject to intellectual and industrial property rights protected by Spanish and international law.

Without the prior written and justified authorisation of HOTEL MONUMENT BARCELONA 2015 SLU or, where applicable, of the organisation holding the rights, any use, reproduction, transfer, handling or any use in excess of the use required to visit the site and the use of the services offered is not permitted.

Access to the services provided does not imply any waiver, transfer, or total or partial allocation of the rights arising from the intellectual and industrial property by HOTEL MONUMENT BARCELONA 2015 SLU or by the respective holder, nor does it attribute rights of use, alteration, exploitation, reproduction, distribution or public communication in relation to these contents without the prior, express authorisation in writing from the respective holders of said rights, notwithstanding the right to view and obtain a private back-up copy of said contents, provided this right is exercised in line with the principles of good faith and the intellectual and industrial property of the holder of said rights remains unaltered and is not used for commercial purposes and exclusively for the personal information of the user.

The liability arising from the use of materials protected by the intellectual and industrial property rights contained on this site shall correspond solely to the user.

5.- PURPOSE OF THE PORTAL

This website has been designed by HOTEL MONUMENT BARCELONA 2015 SLU to provide information on its services.

The website includes contact details and forms through which users may contact the company for the purposes established in each case, according to the clauses of the Portal.

HOTEL MONUMENT BARCELONA 2015 SLU reserves the right to make any modifications and updates it deems appropriate to the website.

6.- LIABILITY EXEMPTION

HOTEL MONUMENT BARCELONA 2015 SLU shall not be liable for any interruptions that may arise in on-line or telecommunications services that prevent users from using the services offered.

HOTEL MONUMENT BARCELONA 2015 SLU shall not be liable for any possible responsibility regarding damages and losses of any kind that may be due to a lack of veracity, validity, completeness or authenticity of the information provided by users.

Furthermore, HOTEL MONUMENT BARCELONA 2015 SLU shall not be liable for websites that may be reached via links, banners or other devices, or for the contents that these might include on their portals.

HOTEL MONUMENT BARCELONA 2015 SLU does not guarantee the absence of errors when accessing the Portal or in its contents, or that said contents are up to date, although it will make every effort to avoid any errors and, should they occur, to solve or update them. HOTEL MONUMENT BARCELONA 2015 SLU reserves the right to make modifications and to update the information contained on its Portal or in its settings and presentation at any time without the need for prior notice.

Access to the Portal and any use made of the information contained in it is the exclusive responsibility of whomever does so. HOTEL MONUMENT BARCELONA 2015 SLU shall not be held liable for any damages or losses that may arise from said access or use of the information.

7.- PERSONAL DATA PROTECTION

Information

The information received via this website shall be treated with the utmost reserve and confidentiality, pursuant to current law.

HOTEL MONUMENT BARCELONA 2015, S.L. informs users that the personal data they provide via this website shall be processed under the responsibility of HOTEL MONUMENT BARCELONA 2015, S.L. in order to manage the services provided via this Web Portal.

HOTEL MONUMENT BARCELONA 2015, S.L may use the identification and contact data of users to keep them informed of the activities, products and services of the hotels in the Cadarso Group or any of the organisations related to this group of companies that may be of interest.

On providing your details using the forms included on this website, you are giving your consent for them to be processed according to the terms established in this informative clause.

Data storage

The data provided shall be stored unless the cessation of business is requested and as long as there is a business relationship, for the years required to fulfil the legal obligations or until it is no longer necessary or appropriate for the purpose for which it was collected or registered.

Recipients:

The data shall not be transferred to third parties except where there is a legal obligation to do so, although they will be shared with other hotels in the Cadarso Group:

  • HOTEL CONDES 2015, S. L.

  • HOTEL ESPAÑA BARCELONA 2015, S.L.

  • HOTEL ESPAÑA BARCELONA 2015, S.L.,

Rights of access, rectification, cancellation and objection

You may request access to your personal data at any time, and may exercise your rights of rectification, objection and cancellation by writing to GRUPO CADARSO by post to Avda. Diagonal, 463 bis, 08006 Barcelona, or by e-mail at lopd@grupocadarso.com

Processing security, computer process and safekeeping of data

HOTEL MONUMENT BARCELONA 2015, S.L declares and guarantees that it maintains the correct personal data security protection levels in line with current law. To do so, it has established a Personal Data Protection Management System in order to determine and implement the technical and organisational resources available to avoid the loss, misuse, alteration, unauthorised access and theft of the data provided by users, without detriment to inform that the internet security measures are not invulnerable.

8.- APPLICABLE LAW

These General Terms are governed by Spanish law.

9.- SALE AND RETURNS POLICY

A credit card is required to guarantee all reservations.

Reservations may be cancelled free of charge up to 48h prior to arrival, except for non-reimbursable prices for which no cancellations or modifications are permitted. In the event of a cancellation within the 48h prior to arrival or where the customer does not turn up, the hotel shall charge the amount corresponding to the first night to the customer’s credit card.

10.- MONUMENT HOTEL GIFT CARD

By purchasing a Monument Hotel gift card, you are agreeing to the following Terms of use.

The Monument Hotel gift card can be redeemed for Accommodation and Restaurant services in the hotel and cannot be used as a deposit on further services.

Monument Hotel gift cards are not reimbursable and cannot be redeemed for cash. Monument Hotel gift cards have no value unless they are redeemed. They shall not be replaced in the event of loss or theft.

Charges by guests that exceed the balance of the Gift card may be paid for in cash or by credit card.

Where the services used do not exceed the credit, the remaining amount on the card must be used within 6 months as of the date on which it was last used.

By registering your Monument Hotel gift card, you are giving your consent to the collection, use and disclosure of your personal information in order to provide Monument Hotel with the necessary information to register your gift card and enable you to benefit from registration. Customer details may be shared with third parties solely for the purpose of processing their transaction. Any personal information, including credit card details, shall be handled in accordance with the Condes Hotels privacy policy.

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